Version: 2.0

Date: December 10, 2025

Purpose: Retest FAILED scenarios from Version 2.0 after the developer fixes

📋 What Changed Since Version 1.0?

Developer Fixes Applied:

• Callback trigger fix - Resolved the immediate callback issue during inbound calls
• SMS notifications - Implemented the missing SMS confirmation system
• Call memory - AI now recognizes repeat callers
• Duplicate call prevention - System checks for recent form submissions
• SMS fallback - Automated SMS sent when outbound calls go unanswered
• Interruption handling - Improved AI responsiveness to caller interruptions
• Number pronunciation - Fixed "nine, eight, zero, zero" to say "ninety-eight hundred"
• Organic phrasing - More varied responses, less repetitive language
• Name correction handling - AI can now correct when the caller uses the wrong name
• Response variations - AI uses different phrasings for the same information

What This Version Tests:

This protocol contains ONLY the tests that FAILED in Version 2.0. Once these pass, the system will be ready for production.

Total Tests: 11 (all previously failed scenarios)